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Like it or not, business is a game—well, that’s how I see it. The leadership team of a business defines and sets the boundaries, the rules, the players and the length of play. Simon Sinek writes about this concept in his latest book, The Infinite Games. He specifically states that, ‘There are no winners or […]

‘World-class is a journey’ – we’ve heard it, I believe in it, and I’ve seen companies putting this into practice.  While it is a useful tagline that has inspired many to commence a continuous improvement journey, there are many that don’t start this journey, due to two fundamentally flawed paradigms: We are there: With this

Last weekend, my wife and I made a quick trip to Brisbane – no, it wasn’t a romantic getaway, just some property matter to attend to.  As a ‘process-minded’ frequent traveller, I always try to optimise efficiency at airports, hotels and car parks.  Here are a few of my travel tips: All bookings (accommodation, flights,

Last week, I shared a universal framework on how to identify improvement opportunities – areas, activities and tasks where we are wasting resources in business and life energy in ourselves. Once we learn such techniques the problem shifts from being blissfully ignorant, to seeing inefficiencies everywhere – at work, in the supermarket, at the service

My article on the Weekend Australian

Supply Chain Excellence, Operational Excellence (OpEx), World-Class Manufacturing – a few terminologies used to describe frameworks that help organisations continually shift performance year-on-year.  Each year, there are two reports that I eagerly read with regards to global Supply Chain Excellence; Gartner’s Global Top 25 Supply Chain report and Supply Chains to Admire report by Supply

I’ve appeared on stages, podcasts, newspapers, radio and industry magazines over the years, but last week I had the opportunity to be interviewed for TV – my first. The topic – current state of the Australian manufacturing sector and how to advance it. The opening question from Ticker News anchor-man Adrian Franklin was, where is

I learnt something important during my first annual performance review as a Manufacturing Manager with a multi-national company, more than a decade ago. Measuring the real business performance maturity is not just based on Profit & Loss (P&L) results. In that year, one of the production lines I was responsible for, delivered exceptional results throughout

In my previous newsletter I shared the overarching ‘universal’ framework to improve productivity and performance, at work or home; 1) Identify, 2) Prioritise and 3) Implement.  Over the coming weeks I intend to go deeper into each one of these areas.  So, let’s focus on Identifying improvement opportunities today. (If you’d rather watch the recorded

There’s never a dull moment in manufacturing, right?  I understand – I’ve been in roles where I had to sleep with the phone next to me, hoping it wouldn’t ring in the middle of the night.