The Two Paradigms That Holds Us Back

‘World-class is a journey’ – we’ve heard it, I believe in it, and I’ve seen companies putting this into practice.  While it is a useful tagline that has inspired many to commence a continuous improvement journey, there are many that don’t start this journey, due to two fundamentally flawed paradigms:

  1. We are there: With this mindset companies / organisations believe that they are already operating in the upper quartile – perhaps due to pockets of excellence delivering good results sporadically. There’s so much more to be achieved if the missing gaps can be plugged to deliver superior results consistently. A journey to world-class, implementing Operational Excellence principles and practices, is not something you start when ‘everything’ else is in place.  It is not something you do ‘on top of’ the business-as-usual activities – it is about the way you operate.
  2. Not ready to start: When existing processes and systems are so far behind, companies believe that they have ‘bigger issues’ to fix and therefore, are not able to even “start” a journey. You’d be surprised how much of latent potential can be released by doing the little things. An individual never stops learning and deepening one’s knowledge throughout one’s entire lifetime. Similarly, a journey to world-class is not a destination you arrive at and stop. It is a way of life where it becomes continually easier to continually improve.

Both these paradigms prevent your team and your company/organisation achieving its real value and potential.  Here’s a bit more
detail looking at this from different perspectives.

 Excellence is a Journey: Start It, Support It and Sustain It.

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Hidden Growth Opportunities

Ishan Galapathy is a renowned Operational expert in the food industry. In this book, he provides straight talk to leaders in the food sector who are challenged with the task of driving their company’s profitable growth.

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