
Ep121 The Danger of Being Exceptionally Good at the Wrong Thing
Sometimes the smartest, most experienced people in the room can look straight at the future and completely misread it. Not
If you’re immersed in the world of manufacturing or supply chain management, you’ve likely encountered the elusive concept of excellence. But what does it truly mean? Is it a destination or a journey? And how do we navigate the path to unlock excellence within ourselves and our organisations?
With more than 25 years’ experience in manufacturing across the Asia Pacific region, Ishan
Galapathy delves into the heart of excellence, shifting the focus from tools and technology to the true drivers of success: our people.
Ishan shares insights and techniques honed from years of working with teams and leaders, helping them unleash their hidden potential and achieve remarkable results. Whether it’s uncovering hidden capacity or fostering a culture of continuous improvement, he explores practical strategies for unlocking excellence in your workplace.

Sometimes the smartest, most experienced people in the room can look straight at the future and completely misread it. Not

Great problem solvers don’t chase theories, they chase evidence, even when it takes years to find it. That’s the lesson

Real problem solving starts long before the whiteboard comes out. When Flight 427 went down in 1994, it took investigators

Rework is the thief hiding in plain sight. We rarely count it as waste – we just call it “work.”

Operational excellence doesn’t begin with processes or tools – it begins with people. Manufacturing leader Paul Ives argues that continuous

The biggest breakthrough in problem-solving may be recognising that the problem itself is wrong. The ancient story of Alexander the
Ishan Galapathy is a renowned Operational expert in the food industry. In this book, he provides straight talk to leaders in the food sector who are challenged with the task of driving their company’s profitable growth.