Ep53 How a coffee queue became a masterclass in flow
Ever found yourself in a café queue, watching the dance behind the counter — cups lining up, names being scribbled,
Podcast
Trailer - A new podcast series to unleash your team’s potential
If you’re immersed in the world of manufacturing or supply chain management, you’ve likely encountered the elusive concept of excellence. But what does it truly mean? Is it a destination or a journey? And how do we navigate the path to unlock excellence within ourselves and our organisations?
With more than 25 years’ experience in manufacturing across the Asia Pacific region, Ishan
Galapathy delves into the heart of excellence, shifting the focus from tools and technology to the true drivers of success: our people.
Ishan shares insights and techniques honed from years of working with teams and leaders, helping them unleash their hidden potential and achieve remarkable results. Whether it’s uncovering hidden capacity or fostering a culture of continuous improvement, he explores practical strategies for unlocking excellence in your workplace.
Podcast Episodes
Ep52 Why are we still doing this? The processes killing productivity
Ever felt bogged down by a process that seems to exist just for the sake of it? You’re not alone.
Ep51 Why muscle memory matters more than motivation
What does a late-night supermarket run have to do with operational excellence? More than you’d think. Picture this: it’s almost
Ep50 Forget KPIs – Track what actually moves the needle
Milestones matter – and this one’s worth pausing for. Welcome to the 50th edition of Excellence Unlocked, a podcast born from
Ep49 Design systems that do the work for you
Ever noticed how the world outside work is full of lessons for how we run things inside it? A quick
Ep48 Why true excellence begins with getting the basics right
Boiling an egg sounds simple—until Gordon Ramsay does it. That’s the difference between knowing and mastering. Ishan explores the deeper
