During a recent flight, I was asked a question by a flight attendant that certainly got my attention. On a 6:30am domestic flight after the breakfast service I was asked, “Tea, coffee or anything from the bar?” The person next to me did – he has been travelling from the US for a holiday. I […]
Change it: Mix it: Spice it up Read More »
We just returned from a short family holiday at the Gold Coast (to our international readers, it is a popular beach-side holiday destination). One morning, I was walking on the beach with my younger son watching the sunrise when I noticed that he was drifting towards me as he walked along. I had also noticed
Drifting to the left Read More »
I try to streamline all processes associated with domestic business air travel. It helps to reserve my energy for more important things during the day. Pre-booking airport parking is one of those activities. I normally take a printout of the booking (yes, still a bit old-fashioned with certain things) and save the booking into my
With all the technology, we still miss the point Read More »
Over the last couple of weeks, we’ve been exploring a simplified framework on how to improve productivity in our personal lives. We’ve adopted tools, techniques and concepts that have helped the manufacturing sector to shift performance and productivity, for decades. Having explored how to identify opportunities first, then effectively prioritising initiatives to work on, today
5 Gears to always maintain momentum & traction Read More »
We are familiar with the four stages of developing a new competency: unconsciously unaware; consciously unaware; consciously aware; and unconsciously aware. I’m living through this theory right now with my older son who recently got his learner driver’s licence – the L Plates. After about five hours into coaching him, I’ve gained two valuable insights:
I seem to have hit a patch of bad luck with my recent interstate travels: the flights that I’m on are frequently getting cancelled or delayed. It is even more frustrating especially on a Friday evening when I look forward to getting home to my family. Friday nights are often pizza nights, and my wife
The cost of delaying Read More »
One morning recently, I was in a queue for a coffee. I was observing the process and noticed that they had systemised it quite well. They had two extra people to help the barista – one before and one after. The person in front of the barista was taking the orders and placing the cups
Whatever You Do, Don’t Stop The Barista Read More »
If there is ever a need to improve our shopfloor team engagement, it’s now! Why? In my conversations with Supply Chain leaders every week, I’ve heard the following to be what’s holding back businesses right now: Shortage of skilled labour. In fact, finding labour in general is tough now.Teams are constantly running with less people
Engaging Shopfloor Teams Read More »
Have you heard the joke regarding our affinity towards numbers? “There are three types of people in the world. Those who can count and those who can’t”. People either love Excel or loathe it. When we improve productivity and performance, we expect the numbers to tell us that profitability is increasing. One of the most
Lean Accounting – how does it add up? Read More »
We are generally good at coaching, mentoring, and advising others. We tend to be kind, generous and forgiving. However, when it comes to critiquing ourselves, a lot of us tend to be quite the opposite. We are less forgiving, unkind, and pretty tough on ourselves. Some of us often tend to take a long time
Stop Being so Harsh Read More »
Ishan Galapathy is a renowned Operational expert in the food industry. In this book, he provides straight talk to leaders in the food sector who are challenged with the task of driving their company’s profitable growth.
