Craig Funnell, former Chief Supply Officer of the Arnott’s Group, shares his four decades of experience in supply chain management over four decades, from electrical engineer to supply chain leader across the Asia-Pacific. His proudest achievement was establishing Johnson & Johnson’s operations in China from scratch in the early 1990s. Despite language barriers and a lack of local knowledge, Craig relied heavily on his team’s local expertise, leading to the development of a world-class facility.
Craig discusses with host Ishan Galapathy the importance of leveraging technology and engaging the workforce to achieve productivity gains and maintain competitive advantage. He contrasts productivity improvements with simple cost-cutting, highlighting that the former involves optimising processes and increasing efficiency, rather than merely reducing expenses. Craig also emphasises the need for safety and quality as foundational priorities in any operation. This is how he led the Supply Chain function at Arnott’s for nearly two decades.
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