What do bananas, aircraft cockpits, and warehouse packing stations have in common? More than you think – especially when it comes to building visual standards and muscle memory in your business. When Ishan pressed the wrong banana button at the supermarket self-checkout, it got him thinking: when systems change without warning, even a tiny tweak can derail efficiency.
Reducing options and guiding behaviour visually can unlock serious productivity – if used wisely. But there’s a fine line between helpful habits and autopilot mistakes. So, how do you strike the right balance? Ishan unpacks how visual cues, repetition, and Pareto’s principle work together – or against us – in the pursuit of operational excellence.
To purchase a copy of Ishan’s book, Unlock:
https://ishangalapathy.com/books/
MORE ABOUT ISHAN GALAPATHY
https://ishangalapathy.com/
