The biggest barrier to improvement is not always resistance to change. Sometimes, it is success. When systems appear to be working, people naturally settle into routines that feel reliable, efficient and safe. Over time, familiar ways of operating can become so deeply embedded that they stop being questioned, even when better approaches exist just beneath the surface.
Ishan explores what drives people to change, why organisations often optimise within outdated systems, and how leaders can help teams see beyond the default. Through research, business examples and operational insights, he unpacks the hidden gap between what is currently accepted and what is actually possible.
To purchase a copy of Ishan’s book, Unlock:
https://ishangalapathy.com/books/
MORE ABOUT ISHAN GALAPATHY
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