
Ep124 What Maintenance Can Teach Us About Excellence – Ian Cooper
Communication, not skill or technology, is the real bottleneck on most factory floors. That’s according to fitter-turned-business-owner Ian Cooper, who
If you’re immersed in the world of manufacturing or supply chain management, you’ve likely encountered the elusive concept of excellence. But what does it truly mean? Is it a destination or a journey? And how do we navigate the path to unlock excellence within ourselves and our organisations?
With more than 25 years’ experience in manufacturing across the Asia Pacific region, Ishan
Galapathy delves into the heart of excellence, shifting the focus from tools and technology to the true drivers of success: our people.
Ishan shares insights and techniques honed from years of working with teams and leaders, helping them unleash their hidden potential and achieve remarkable results. Whether it’s uncovering hidden capacity or fostering a culture of continuous improvement, he explores practical strategies for unlocking excellence in your workplace.

Communication, not skill or technology, is the real bottleneck on most factory floors. That’s according to fitter-turned-business-owner Ian Cooper, who

Most organisations chase capacity in the wrong place. We add people, extend hours, buy more technology, when the capacity we’re

Different perspectives feel like a strength, until they quietly become the reason five people leave a meeting solving five different

Sometimes the smartest, most experienced people in the room can look straight at the future and completely misread it. Not

Great problem solvers don’t chase theories, they chase evidence, even when it takes years to find it. That’s the lesson

Real problem solving starts long before the whiteboard comes out. When Flight 427 went down in 1994, it took investigators
Ishan Galapathy is a renowned Operational expert in the food industry. In this book, he provides straight talk to leaders in the food sector who are challenged with the task of driving their company’s profitable growth.