Recently, I needed some documents printed over the weekend and went to my local office stationery & equipment store – most Aussies would recognise these mega shops. They used to print whatever you wanted, whenever you wanted, provided you waited in the queue. On this recent occasion, I was told that they no longer print […]
Customer or Business needs first? Read More »
The first weekend of Oct was a long weekend for us. So, we took the opportunity for a family get away, making full use of the fabulous spring weather. The drive was about 3.5hrs – easy cruising. We tend to use the drive time for family chats and games – the old-fashioned ones like ‘I
5 Seconds 3 Answers Read More »
There’s a new Motorway (M8) in Sydney which makes my trips to the airport even faster. In a recent trip, I had an early morning domestic flight (6:30am) and I was keen to catch the earlier 6am flight to get to my destination even earlier. I left home early enough and was making good progress
Taking the wrong exit Read More »
During a recent flight, I was asked a question by a flight attendant that certainly got my attention. On a 6:30am domestic flight after the breakfast service I was asked, “Tea, coffee or anything from the bar?” The person next to me did – he has been travelling from the US for a holiday. I
Change it: Mix it: Spice it up Read More »
Ishan Galapathy is a renowned Operational expert in the food industry. In this book, he provides straight talk to leaders in the food sector who are challenged with the task of driving their company’s profitable growth.