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# Ishan Galapathy

Productivity Expert · Speaker · Author

## Sitemaps

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## Posts

- [Are you truly listening to your business?](https://ishangalapathy.com/are-you-truly-listening-to-your-business/) - Recently, a mechanic was trying to diagnose a small issue with my car by driving fast & slow, accelerating quickly & slowly, switching the AC on and off etc. He wasn’t just hearing noise. He was listening for patterns. That’s what leaders must do. In my experience across manufacturing and warehousing, excellence is unlocked through
- [10 Years of Consulting and Sharing the Lessons Learnt](https://ishangalapathy.com/10-years-of-consulting-and-sharing-the-lessons-learnt/) - Today, 25th August 2025, is a big day for me – my consulting practice turned 10! However, my entrepreneurial story started exactly a year before that. I thought it would be worthwhile to share my backstory and what I've learnt over the last decade regarding unlocking excellence, both professionally and personally. It was late Aug
- [Lead the Dance](https://ishangalapathy.com/lead-the-dance/) - The months of July and August were a blur with my UNLOCK roadshow book launch events and an overseas work trip. As I looked back at the launch events, something stood out - the role of the MC. Two colleagues MCed two events each and the run sheet was similar with minor variations based on
- [UNLOCK - Amazon #1 Best Seller](https://ishangalapathy.com/9-years-on-copy/) - I’m excited to announce that my latest book, UNLOCK: Engage the Seemingly Disengaged, became an Amazon #1 best-seller. Thank you for your support. It is now available in e-book format as well. Maybe the audiobook next year…. Get your copy (paperback or e-book) here The Greek philosopher Heraclitus is often attributed to the statement ‘change
- [9 Years On](https://ishangalapathy.com/9-years-on/) - I started writing this on the 25th of August at 35,000 feet somewhere above the Pacific Ocean. The day is a significant one - my Practice turns 9 and my older son 20! It was exactly 10 years ago, in 2014, while being overseas for work with my then employer, I had my moment of
- [Current Approach is not Working](https://ishangalapathy.com/current-approach-is-not-working/) - To state the obvious, a surefire way to improve both productivity and employee engagement is the recipe we’re all looking for. At a conceptual level, the need to improve productivity and engagement seems so simple, blatantly obvious and easily achievable. After all, as human beings we have been programmed to live and interact in tribes
- [Change is NOT the Only Constant](https://ishangalapathy.com/change-is-not-the-only-constant/) - The Greek philosopher Heraclitus is often attributed to the statement ‘change is the only constant’. I think there’s one more: the role of the CEO. Despite the global challenges rising from geopolitical issues, inflation, supply chain issues, weather issues and availability talent name a few, the role of the CEO remains constant - deliver a
- [My Podcast Unlocked](https://ishangalapathy.com/my-podcast-unlocked/) - Employee engagement is the holy grail that almost all employers are searching for in order to have a more productive workforce, deliver meaningful outcomes, create a happier workplace and, as a result, deliver a better bottom line. Sadly, the latest data from Gallup shows that a whopping 59% still remain disengaged despite our best efforts.
- [I'm in the Cockpit](https://ishangalapathy.com/im-in-the-cockpit/) - I just got back from an overseas work trip yesterday. Those who are close to me know that I have an interest in aviation from my childhood. I still have vivid memories of the excitement of my first visit to the cockpit when I was about 8 years of age. Since then, I visited the
- [Improve Prouctivity AND Engagement](https://ishangalapathy.com/improve-prouctivity-and-engagement/) - On 20th July 1997, Captain Michael Abrashoff took command of USS Benfold – one of the latest and most advanced battle ships of the US Navy. Despite the impressive build, technology and combat prowess, it had two major issues: extremely poor team performance and a demoralised crew. Captain Abrashoff turned the ship around (pun intended)
- [UNLOCK - My Latest Book](https://ishangalapathy.com/unlock-my-latest-book/) - I’ve had the privilege of helping companies to drive productivity and unlock excellence for over 25 years now. While improving productivity and profitability has been the main focus, I’ve noticed that increasing employee engagement is a fringe benefit that companies gained from my approach. I’ve tested this approach across seven countries, in companies of varying
- [Wait for It](https://ishangalapathy.com/wait-for-it/) - My younger son and I recently had a bit of father-son bonding time discussing automotive manufacturing issues, watching motor-racing pit-stop changes and experiencing the adrenalin rush that comes with the world of motor racing. Well, we did it all in the comfort of the lounge at home after watching the 2019 Hollywood production, ‘Ford v
- [Do You Salsa?](https://ishangalapathy.com/do-you-salsa/) - I was recently overseas for a work commitment in a country popular for Salsa music and dancing. One evening, as I entered the hotel I was staying, I heard a salsa band playing really well, so I followed the sound to find it. It was a very uplifting atmosphere. There were several couples dancing away
- [Go with the Flow](https://ishangalapathy.com/go-with-the-flow/) - I was at my local shopping centre car park recently and noticed that the centre management had erected two traffic bollards to prevent cars from turning into the main car park area directly. They are trying to force the traffic go in another direction. They have tried other tactics before, like posting no entry signs
- [More Complexity and Less Productivity](https://ishangalapathy.com/more-complexity-and-less-productivity/) - My older son started university this week. I tagged along with him on his first day to walk a trip down memory lane. It was exactly 30 years ago that I went through the same process. I couldn’t help comparing systems and processes three decades apart. I expected a highly streamlined and efficient system. What
- [The Spark and the Start](https://ishangalapathy.com/the-spark-and-the-start/) - During my school years back in Sri Lanka, I keenly took part in scouting and basketball as extracurricular activities. At 16 years of age, four of my closest scouting friends and I went on a major hiking and camping trip for a week – just the boys. I’m still surprised and grateful that my parents
- [Muscle Memory and Productivity](https://ishangalapathy.com/muscle-memory-and-productivity/) - Recently, as I was leaving an event late in the evening with my two sons, I remembered that my wife asked me to pick up a few supermarket items on the way home – the usual mid-week supermarket items – milk, eggs, bananas etc. Based on our timing, I knew that we would be cutting
- [Things that Matter for Excellence](https://ishangalapathy.com/things-that-matter-for-excellence/) - Happy New Year! I wish you all the very best for the year ahead. In this first newsletter for 2024, I don’t want to talk about the importance of establishing personal and business goals. Not that it’s not important, however, social media is saturated with enough guidance on those topics. Instead, I want to share
- [Perspectives](https://ishangalapathy.com/perspectives/) - With two teenage sons who are learning to drive, I get to sit in the passenger seat quite a lot these days. This provides a different perspective for me. While I have enjoyed seeing them learn the skills and become confident, I also see that they’ve picked up a couple of bad habits from me,
- [Freedom Within the Framework](https://ishangalapathy.com/freedom-within-the-framework/) - During my working-holiday in Sri Lanka earlier this year, I caught up with one of my high-school friends who is now a captain with Qatar airways. Given my fascination for aviation, I’m always curious to learn more about what happens inside the cockpit. He was sharing an unforgettable experience he had during his time when
- [4 Countries in 2 Weeks](https://ishangalapathy.com/4-countries-in-2-weeks/) - This is not a brag post. I’ve just landed in Shanghai after being to Thailand, Malaysia and Sri Lanka over the last 11 days. While this is the most strenuous work travel schedule, I’ve been through to date, it has helped me make some interesting observations that could help our productivity journeys, no matter where
- [5 Tips to Improve Productivity](https://ishangalapathy.com/5-tips-to-improve-productivity-my-article-on-the-weekend-australian/) - My article on the Weekend Australian
- [Customer or Business needs first?](https://ishangalapathy.com/customer-or-business-needs-first/) - Recently, I needed some documents printed over the weekend and went to my local office stationery & equipment store – most Aussies would recognise these mega shops. They used to print whatever you wanted, whenever you wanted, provided you waited in the queue. On this recent occasion, I was told that they no longer print
- [5 Seconds 3 Answers](https://ishangalapathy.com/5-seconds-3-answers/) - The first weekend of Oct was a long weekend for us. So, we took the opportunity for a family get away, making full use of the fabulous spring weather. The drive was about 3.5hrs – easy cruising. We tend to use the drive time for family chats and games – the old-fashioned ones like ‘I
- [Taking the wrong exit](https://ishangalapathy.com/taking-the-wrong-exit/) - There’s a new Motorway (M8) in Sydney which makes my trips to the airport even faster. In a recent trip, I had an early morning domestic flight (6:30am) and I was keen to catch the earlier 6am flight to get to my destination even earlier. I left home early enough and was making good progress
- [Change it: Mix it: Spice it up](https://ishangalapathy.com/change-it-mix-it-spice-it-up/) - During a recent flight, I was asked a question by a flight attendant that certainly got my attention. On a 6:30am domestic flight after the breakfast service I was asked, “Tea, coffee or anything from the bar?” The person next to me did – he has been travelling from the US for a holiday. I
- [Establishing Effective Virtual Team Huddles](https://ishangalapathy.com/establishing-effective-virtual-team-huddles/) - Over the past few weeks virtual team meetings have become the new norm for many business teams. So much so, that some are experiencing zoom fatigue. So how can we ensure that we are maximising our team’s engagement and delivering productive online team meetings?
- [More Product But Less Productivity](https://ishangalapathy.com/more-product-but-less-productivity/) - Australian manufacturing is at its lowest point ever at just 5.6% of GDP. It used to be over 30% in its heyday in the 1960s. The government’s plan to resuscitate the ailing manufacturing sector over the recent years has been fundamentally built upon a heavy technology focus. Based on a recent Ai Group’s Performance of
- [Drifting to the left](https://ishangalapathy.com/drifting-to-the-left/) - We just returned from a short family holiday at the Gold Coast (to our international readers, it is a popular beach-side holiday destination). One morning, I was walking on the beach with my younger son watching the sunrise when I noticed that he was drifting towards me as he walked along. I had also noticed
- [A Productivity Lesson From Cricket](https://ishangalapathy.com/a-productivity-lesson-from-cricket/) - My younger son loves to play cricket. Recently the (main) summer season ended but my son enrolled for a winter season tournament – he just can’t get enough of it! I was helping the team to scout for a cricket ground which is a challenge in winter. Councils convert them to soccer and footy fields
- [What inefficiencies are you hiding?](https://ishangalapathy.com/what-inefficiencies-are-you-hiding/) - I was travelling last week and had a restaurant/pub meal with colleagues one evening. As I was picking up my meal, a set of pre-packed sauces in little containers caught my attention. “Well done!” I thought. They had planned to be a step ahead to meet those last-minute customer requests, for their favourite sauce, with
- [With all the technology, we still miss the point](https://ishangalapathy.com/with-all-the-technology-we-still-miss-the-point/) - I try to streamline all processes associated with domestic business air travel. It helps to reserve my energy for more important things during the day. Pre-booking airport parking is one of those activities. I normally take a printout of the booking (yes, still a bit old-fashioned with certain things) and save the booking into my
- [5 Gears to always maintain momentum & traction](https://ishangalapathy.com/5-gears-to-always-maintain-momentum-traction/) - Over the last couple of weeks, we've been exploring a simplified framework on how to improve productivity in our personal lives. We’ve adopted tools, techniques and concepts that have helped the manufacturing sector to shift performance and productivity, for decades. Having explored how to identify opportunities first, then effectively prioritising initiatives to work on, today
- [The cost of delaying](https://ishangalapathy.com/the-cost-of-delaying/) - I seem to have hit a patch of bad luck with my recent interstate travels: the flights that I’m on are frequently getting cancelled or delayed. It is even more frustrating especially on a Friday evening when I look forward to getting home to my family. Friday nights are often pizza nights, and my wife
- [Engaging Shopfloor Teams](https://ishangalapathy.com/engaging-shopfloor-teams/) - If there is ever a need to improve our shopfloor team engagement, it’s now! Why? In my conversations with Supply Chain leaders every week, I’ve heard the following to be what’s holding back businesses right now: Shortage of skilled labour. In fact, finding labour in general is tough now.Teams are constantly running with less people
- [Being in the flow](https://ishangalapathy.com/being-in-the-flow/) - We are familiar with the four stages of developing a new competency: unconsciously unaware; consciously unaware; consciously aware; and unconsciously aware. I’m living through this theory right now with my older son who recently got his learner driver’s licence – the L Plates. After about five hours into coaching him, I’ve gained two valuable insights:
- [Whatever You Do, Don't Stop The Barista](https://ishangalapathy.com/whatever-you-do-dont-stop-the-barista/) - One morning recently, I was in a queue for a coffee. I was observing the process and noticed that they had systemised it quite well. They had two extra people to help the barista – one before and one after. The person in front of the barista was taking the orders and placing the cups
- [Stop Being so Harsh](https://ishangalapathy.com/stop-being-so-harsh/) - We are generally good at coaching, mentoring, and advising others. We tend to be kind, generous and forgiving. However, when it comes to critiquing ourselves, a lot of us tend to be quite the opposite. We are less forgiving, unkind, and pretty tough on ourselves. Some of us often tend to take a long time
- [Lean Accounting – how does it add up?](https://ishangalapathy.com/lean-accounting-how-does-it-add-up/) - Have you heard the joke regarding our affinity towards numbers? “There are three types of people in the world. Those who can count and those who can’t”. People either love Excel or loathe it. When we improve productivity and performance, we expect the numbers to tell us that profitability is increasing. One of the most
- [Have you actually improved](https://ishangalapathy.com/have-you-actually-improved/) - How many business improvement initiatives have you started, only to find yourself in one of the following scenarios a few team meetings later: • drifted away from the original issue. • bitten off too much and struggling wrap up. • unable to demonstrate if you have actually made a difference (improvement) or
- [When everything is urgent](https://ishangalapathy.com/when-everything-is-urgent/) - A few years ago, as I was speaking with the production scheduler of a manufacturing client, something caught my attention - printed production paperwork on her desk with varying numbers of “URGENT” stamps on them. Some had one URGENT stamp, some had two and a few had even three! She explained that the number of
- [Grow the Business Not Complexity](https://ishangalapathy.com/grow-the-business-not-complexity/) - As a business grows, things get complicated and complex. Many businesses find the bottom-line margin going down, as the top-line goes up, due to a lack of systems, structures and processes. James Clear (NY best-selling author) states elegantly, in his book Atomic Habits, that ‘You do not rise to the level of your goals. You
- ["Will it make the boat go faster"](https://ishangalapathy.com/will-it-make-the-boat-go-faster/) - Ben Hunt-Davis – former Olympic Champion Rower On Sunday Sep 24th 2000, exactly 20 years ago today, the British rowing team lined-up their boat in the men’s-eight finals race at the Sydney Olympics Games. Competing with them were Australia, Croatia, Italy, United States (defending champions) and Romania. The British team dominated the 2km race from
- [How to Speed up and Calm down](https://ishangalapathy.com/how-to-speed-up-and-calm-down/) - We all want to get more things done in less time, both at work and at home. We look for productivity hacks, apps to jump queues, freelancers to delegate tasks to, with the single view of getting more done. But I reckon we can actually do more than that – a big claim, I know!
- [The Business Game](https://ishangalapathy.com/the-business-game/) - Like it or not, business is a game—well, that’s how I see it. The leadership team of a business defines and sets the boundaries, the rules, the players and the length of play. Simon Sinek writes about this concept in his latest book, The Infinite Games. He specifically states that, ‘There are no winners or
- [Excellence Simplified](https://ishangalapathy.com/excellence-simplified/) - Supply Chain Excellence, Operational Excellence (OpEx), World-Class Manufacturing – a few terminologies used to describe frameworks that help organisations continually shift performance year-on-year. Each year, there are two reports that I eagerly read with regards to global Supply Chain Excellence; Gartner’s Global Top 25 Supply Chain report and Supply Chains to Admire report by Supply
- [The Two Paradigms That Holds Us Back](https://ishangalapathy.com/the-two-paradigms-that-holds-us-back/) - ‘World-class is a journey’ – we’ve heard it, I believe in it, and I’ve seen companies putting this into practice. While it is a useful tagline that has inspired many to commence a continuous improvement journey, there are many that don’t start this journey, due to two fundamentally flawed paradigms: We are there: With this
- [Perfecting on (near) Perfection](https://ishangalapathy.com/perfecting-on-near-perfection/) - Last weekend, my wife and I made a quick trip to Brisbane – no, it wasn’t a romantic getaway, just some property matter to attend to. As a ‘process-minded’ frequent traveller, I always try to optimise efficiency at airports, hotels and car parks. Here are a few of my travel tips: All bookings (accommodation, flights,
- [The Business Maturity Paradox](https://ishangalapathy.com/the-business-maturity-paradox/) - I learnt something important during my first annual performance review as a Manufacturing Manager with a multi-national company, more than a decade ago. Measuring the real business performance maturity is not just based on Profit & Loss (P&L) results. In that year, one of the production lines I was responsible for, delivered exceptional results throughout
- [Being in Flow](https://ishangalapathy.com/being-in-flow/) - I’ve appeared on stages, podcasts, newspapers, radio and industry magazines over the years, but last week I had the opportunity to be interviewed for TV – my first. The topic – current state of the Australian manufacturing sector and how to advance it. The opening question from Ticker News anchor-man Adrian Franklin was, where is
- [The Art of Achieving it All plus More with Ease](https://ishangalapathy.com/the-art-of-achieving-it-all-plus-more-with-ease/) - In my previous newsletter I shared the overarching ‘universal’ framework to improve productivity and performance, at work or home; 1) Identify, 2) Prioritise and 3) Implement. Over the coming weeks I intend to go deeper into each one of these areas. So, let's focus on Identifying improvement opportunities today. (If you’d rather watch the recorded
- [3 Approaches to Prioritise Practically](https://ishangalapathy.com/3-approaches-to-prioritise-practically/) - Last week, I shared a universal framework on how to identify improvement opportunities – areas, activities and tasks where we are wasting resources in business and life energy in ourselves. Once we learn such techniques the problem shifts from being blissfully ignorant, to seeing inefficiencies everywhere – at work, in the supermarket, at the service
- [What inefficiencies are you hiding?](https://ishangalapathy.com/sample-post-1/) - I was traveling last week and had a restaurant/pub meal with colleagues one evening. As I was picking up my meal, a set of pre-packed sauces in little containers caught my attention. “Well done!” I thought. They had planned to be a step ahead to meet those last-minute customer requests, for their favourite sauce, with
- [Visual Communication Gone Wrong](https://ishangalapathy.com/sample-post-2/) - I made my first domestic flight to Melbourne this week in 15 months with almost the same level of excitement when I got onto a plane for the very first time a few decades ago - as a little boy. There’s definitely a feeling of lightness as we return to some sort of normalcy, here
- [Work On Your Business And Self](https://ishangalapathy.com/sample-post-3/) - My younger son loves to play cricket. Recently the (main) summer season ended but my son enrolled for a winter season tournament – he just can’t get enough of it! I was helping the team to scout for a cricket ground which is a challenge in winter. Councils convert them to soccer and footy fields
- [The 5 syndromes that prevent us from achieving excellence](https://ishangalapathy.com/sample-post-1-2/) - There’s never a dull moment in manufacturing, right? I understand - I’ve been in roles where I had to sleep with the phone next to me, hoping it wouldn’t ring in the middle of the night.

## Pages

- [Home](https://ishangalapathy.com/) - From Chaos To Excellence A journey to world-class manufacturing in five simplified productivity stages. Get the white-paper describing the improvement process, from one of the most renowned Operational Excellence experts in the manufacturing industry, Ishan Galapathy. Featured In Ishan Galapathy Productivity Expert · Speaker · Author Ishan Galapathy is a renowned Operational Excellence expert in the
- [Speaking](https://ishangalapathy.com/keynote-speaker/) - Unlock True Excellence in Your Organisation Book Ishan Ishan Galapathy helps leaders engage their people, uncover untapped opportunities and create cultures where excellence thrives. Ishan Galapathy is a leadership and productivity speaker, author and operational excellence expert. Over a 25-year career spanning multiple countries, he has held senior leadership roles with organisations including Kellogg’s and
- [Programs](https://ishangalapathy.com/programs/) - Programs My Programs Confident Frontline Leader ProGRAm Duration: 6 Months Target Group: Middle Managers, Front Line Leaders Frontline leaders and middle managers hold the key to unlock the hidden potential of any organisation. Many believe that their managers and leaders are not as effective as they could/should be. Common issues are: micro-managing teams instead of
- [Unlock](https://ishangalapathy.com/books/unlock/) - UNLOCK: Engage the Seemingly Disengaged Your complete framework to unlock engagement and productivity – easily and effectively. So far, you’ve been relying on a handful of diligent employees for everything – from leading projects, driving change to delivering daily results. Guess what? They’re frustrated, burnt out and losing faith. There’s a mountain of untapped potential
- [Quizzes](https://ishangalapathy.com/books/quizzes/) - Book Quizzes You’ve read my books and would like to dive deeper into the content to understand more about yourself, your team and your organisation. Actions to UNLOCK Practical steps to implement the concepts in UNLOCK: Engage the Seemingly Disengaged. Request your copy UNLOCK Leadership Assessment Learn more about the type of leader you are,
- [Thank you for downloading ADVANCE Introductory Overview](https://ishangalapathy.com/thank-you-advance/) - Thank You! Your download has been sent to your email. Enjoy the read, and we look forward to speaking with you soon!– Ishan Back to ADVANCE page
- [Thank you for registering your interest](https://ishangalapathy.com/thank-you-for-registering-your-interest/) - Thank You! Thank you for registering your interest. You will be notified when ready. – Ishan Back to Quizzes
- [Blog](https://ishangalapathy.com/blog/) - The Blog that Simplifies Productivity The Blog that Simplifies Productivity Are you truly listening to your business? Recently, a mechanic was trying to diagnose a small issue with my car by driving fast & slow, accelerating quickly & slowly, switching the AC ... Read More → 10 Years of Consulting and Sharing the Lessons Learnt
- [About](https://ishangalapathy.com/about/) - About Ishan Galapathy Productivity Expert · Speaker · Author Ishan is a leading productivity expert within the manufacturing industry, having worked with multinational companies throughout the Asia-Pacific region for over twenty years. After moving from Sri Lanka to Sydney to complete a Bachelor of Engineering at UNSW, Ishan began his career as a process engineer
- [Contact](https://ishangalapathy.com/contact/) - Contact Contact me "*" indicates required fields Phone This field is for validation purposes and should be left unchanged. First name* Email* Phone number Company Message* ishan@ishangalapathy.com 1300 168 370 0400 820 780
- [Books](https://ishangalapathy.com/books/) - Books UNLOCK UNLOCK takes you on a simple yet profound journey, addressing possibly the biggest organisational challenge of our times – driving employee engagement. Though disarmingly simple, the three elements of the framework dive deep. They are filled with both practical and insightful tips, that only someone who has ‘walked the talk’ will know. BUY
- [Advance](https://ishangalapathy.com/books/advance/) - ADVANCE: 12 essential elements to supercharge productivity and profitability The complete step-by-step guide to improve productivity, performance and profitability of your business. There is no shortage of ideas, however, implementation is a struggle. There are many problems to be solved and by hoping to solve many, we solve none – well, not effectively. There is
- [START it](https://ishangalapathy.com/books/advance/start-it/) - START it START itPackage 10 books ADVANCE 10 books UNLOCK ½ day virtual workshop Includes postage Name* Contact Details First Last Email* Company Name (if applicable) Address* Shipping address Street Address City State / Province / Region ZIP / Postal Code CountryAfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaire, Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei
- [EXPERIENCE it](https://ishangalapathy.com/books/advance/experience-it/) - EXPERIENCE it EXPERIENCE it Package 10 Books 1 FREE Inhouse session for your staff includes postage Name* Contact Details First Last Email* Company Name (if applicable) Address* Shipping address Street Address City State / Province / Region ZIP / Postal Code CountryAfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaire, Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei
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- [Read it](https://ishangalapathy.com/books/unlock/read-it/) - READ it READ it Package 1 signed copy Includes postage Name* Contact Details First Last Email* Company Name (if applicable) Address* Shipping address Street Address City State / Province / Region ZIP / Postal Code CountryAfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaire, Sint Eustatius and SabaBosnia and HerzegovinaBotswanaBouvet IslandBrazilBritish Indian Ocean TerritoryBrunei DarussalamBulgariaBurkina FasoBurundiCabo VerdeCambodiaCameroonCanadaCayman IslandsCentral African RepublicChadChileChinaChristmas
- [EXPLORE it](https://ishangalapathy.com/books/advance/explore-it/) - EXPLORE it EXPLORE itPackage 5 books 1 FREE ticket to ADVANCE Virtual Workshop (3 hours) 1 FREE 30 min 1-1 session includes postage Name* Contact Details First Last Email* Company Name (if applicable) Address* Shipping address Street Address City State / Province / Region ZIP / Postal Code CountryAfghanistanAlbaniaAlgeriaAmerican SamoaAndorraAngolaAnguillaAntarcticaAntigua and BarbudaArgentinaArmeniaArubaAustraliaAustriaAzerbaijanBahamasBahrainBangladeshBarbadosBelarusBelgiumBelizeBeninBermudaBhutanBoliviaBonaire, Sint Eustatius and
- [LANCE Program](https://ishangalapathy.com/lance/) - LANCE stands for Leadership Attributes to Nurture a Culture of Excellence - the leadership program to support your Operational Excellence program. This is particularly designed for Supply Chain business. However, businesses in other sectors may also find this helpful.
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